In-Home Computer Support
Support for MAC and PC
House calls for your home office!
Some computer issues cannot be taken to a shop. Some computer issues are simply too big for that. That’s why we have In-Home computer support! Mactek can come to you and install, repair and set up a whole bunch of tech gear.
We can design, sell, install and train you on any Apple or PC products. We have both Apple and PC certified specialist with years of experience working with very high-tech computers and systems.
Working From Home?
Make sure you can communicate with your team, your customers or your boss. We can set up remote support so you don’t miss a beat!
- Remote Access Support
- Remote Server Access
- Video Conferencing
- Audio and Video Support
- Wifi Extenders and Bridge Support
- App Training and Continued Support
Happy Home Office Users
What we can help with!
- Full Home Office Set Up
- Networking Home Office and Corporate
- Cabling, Routing and Connecting of Hardware
- File Transfer from Old to New Computers
- Protection from Malware and Viruses
- Other Hardware Networking (Printers, Scanners, etc.)
- New Operating System Installs
- Updating Operating Systems for Increased Security
- Updating Macbooks and PC Files
- Data Backups and Recovery
- File Recovery from Ransomware and Viruses
- Tutor and Training for Popular Apps
Not seeing what you need? There is so much more we can do!
Contact us! We can design your home office, sell you the parts, install it all and teach you how to use it.
In-Home Computer Support FAQs:
Q: What kind of things can you help me with?
A: We can solve pretty much any problem you are having with any one of your Apple products. You should call us right away if:
- Your email does not work
- You want to speed up your computer
- You want to setup a new computer
- Your office looks like the snake pit from Indiana Jones because of all the wires
- Your printer is as functional as a paperweight
- You want to have oversight about what your children can do on the internet
Or if you just want to learn more about the amazing things Macs can do.
Q: When can you come out to my house?
A: We are generally available from 9 am-5 pm to make house calls, however we do have a bit of flexibility. Give us a call and we’ll be happy to work with you to figure out a time that work in your schedule. We have specialized hours when working with Businesses to accommodate their hours
Q: How much does it cost to have you come to my house?
A: We have 2 house call packages:
Basic House Call: $124 – This includes up to an hour’s worth of whatever tech support you need at your house. There are never any travel fees or hidden costs. Most all problems can be fixed in an hour or less.
Upgrade Operating System: $124 – If you computer is out of date you are more vulnerable to internet threats. Also things like flash and java all require up to date operating systems. Apple is very good at cutting off support for old hardware and software. Don’t be left behind. This takes about an hour and a half and we would be glad to come to your home or you can drop your computer off at our office in the center of Bend if that is more convenient.
Q: What area do you do housecalls in?
A: We regularly visit people all around Bend, Redmond, Tumalo, Sisters, Sunriver, La Pine, Prineville, Eagle Crest, Black Butte Ranch, Camp Sherman, and anywhere in between.
Just give us a call and we’ll be happy to talk through your situation with you.
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