smartphone, broken, damaged

Phone Repairs and Upgrades

iPhone, Android, Windows and other Small Devices

In 2012, Mactek merged with The iPhone Professor, and now provides the complete range of iPhone, iPad, and other phone repairs with the same quality and friendly smile that you’re familiar with from Mactek. The iPhone Professor is the premier iPhone and iPad repair business in Bend, Oregon. Walk-ins are welcome or give us a call to schedule an appointment.

Common Repairs

  • Screen Repair
  • Battery Replacement
  • Liquid Damage Repair
  • Speaker Repair
  • Microphone Repair
  • Charge Port Cleaning

Repairs Start at $10 and go up depending on the Model

iPhone/phone Repair FAQs:

Q: What kinds of repairs do you guys do?

A: We can do essentially any repair that is possible on an iPhone. Common ones we see often include:

  • Cracked or broken front glass/LCD
  • Cracked or broken back glass (iPhone 8, 8+, X, XS, XR, and XS Max)
  • Poor battery life
  • Bad charge port/dock connector
  • Bad headphone jack
  • Power button’s that don’t work anymore
  • Volume buttons/silent switch not responding
  • Home button working inconsistently
  • Main speaker not working
  • Dead microphone
  • Bad vibrator motor
  • Water damage recovery

Q: How long does it take to repair an iPhone?

A: Some iPhone hardware repairs are faster than others, but in general it rarely takes us longer than 1 hour to get an iPhone fixed and back to you. Broken screens take about 1 hour. As a result, you get back to using your phone within a reasonable amount of time whatever the repair.

Q: What models of iPhones can you repair?

A:  We repair essentially all models of iPhones. Specifically, the models of iPhones we work on include: 5, 5s, 5c, 6, 6+,6s, 6s+, 7, 7+, 8, 8+, X, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, 12, 12 mini, 12 Pro, 12 Pro Max, 13, 13 mini, 13 Pro and 13 Pro Max.  We have all the parts necessary to do most repairs onsite in a reasonable amount of time.

iPad Repair FAQs:

Q: What models of iPads can you repair?

A: We repair every generation of iPads and iPad Air.

Q: What iPad repairs do you do?

A: Our most common repair is broken glass, but we can also replace bad LCDs, fix charge ports, or repair non-functional power, volume, screen lock, and home buttons.

Q: How long do iPad repairs take?

A: It typically takes us 24 hours to get an iPad repaired and ready to be picked up. This is longer than an iPhone because the iPad is built with a large quantity of glue, so the repairs themselves take much longer, but then in addition, we apply new glue to it when we put it back together, and so we like to let the iPad sit overnight if possible to make sure that the new glue cures and gets a good seal.

iPhone and iPad Screen Replacement

Q: How long does it take to replace my Iphone screen? 

A: Broken iPhone screens take about an hour. During busy times it can take a little longer. If you’re in a rush just let us know!

Q: How long does it take to replace my iPad screen?

A: It typically takes us 24 hours to get an iPad repaired and ready to be picked up. This is longer than an iPhone because the iPad is built with a large quantity of glue, so the repairs themselves take much longer, but then in addition, we apply new glue to it when we put it back together, and so we like to let the iPad sit overnight if possible to make sure that the new glue cures and gets a good seal.

Q: How much does it cost to replace my screen? 

A: Older iPhones and iPads can be as low as $90. Some of the new screens can be as high as $459. The new LED screens are in ver and the complexity in the repair can be a little more too. Contact us for a quote to be sure! Contact Us

iPhone and Android Water Damage

Q: I dropped my phone in the water! What should I do?

A: If you just got some water sprayed onto it, then I recommend turning it off and drying it as best as possible. Then try turning it on to see if it works. If it doesn’t, all it not lost, but get it in to us ASAP!

If you completely submerged your phone and water got inside, it is very difficult to dry is out. Make sure to power it down as soon as possible.  Water itself does not damage the phone. However, water plus electricity makes for a dangerous combination! The best thing to do is to bring it in to us and let us open it up and get all the water that is inside of it dried out. The sooner you can get it in the better!

iPod FAQs

Q: What about iPod’s? Can you work on those?

A: We can repair some ipods as well. But, if not, then we can point you in the right direction.

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