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Business to Business IT Support, Design, and Services

IT stands for Information Technology. It’s what allows your business to do more with less. It’s the technology that allows your company to push forward. Better technology is better business.  

A smooth and efficient running business boosts bottom line dollars and makes you, and your employees VERY HAPPY. Let us take the stress out of what it takes to make sure your IT infrastructure is FAST, OPTIMIZED, and SECURE!

Moving from your office to your home? We can set it up so you can work from home without skipping a beat.

  • Remote connections
  • Server access
  • Virtual meeting configuration

– We can help!

Local IT Services – We’re local!

We’ve been servicing Bend and the surrounding areas for over 10 years – we’re not going anywhere. We can advise you on what hardware, software and other security measures you need, personalized, for YOUR business. We do not do a cookie cutter approach to IT solutions, but rather a customized approach for your specific needs. Saving your business time and money on IT components and subscriptions you might never need.

We’re Affordable

We have one of the lowest hourly rates in Central Oregon. We do not mark-up equipment and if you find better prices we can work with your supplier. Feel free to compare. Get a personalized business IT solution for your company – Schedule a Call NOW!

We’re Experienced

We’re fully staffed with Certified Apple Support Providers, and Certified Windows PC Specialist. Each tech has extensive knowledge on what it takes to optimize your business.

Certified Apple Support Provider

Certified Windows PC Specialist

Locally Managed IT Services for Your Business

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Personalized system designed for your business. 

We do not have packages. Every business has specific needs. This helps reduce cost to your business you won’t use. 

 After your components and software is configured we will happily train you and your employees on how it all works!

We provide classroom like atmosphere or one on one training. Our main goal is to have questions answered and everyone comfortable with the new systems. 

When you’re all set up with new equipment, you and your staff trained and you have any questions – we’re here!

We’re available for all questions or tweaks to your system you might need on an ongoing basis. 

Have you been hit with a Ransom Attack yet? 

Let’s make sure you’re covered so you won’t have to pay to get to YOUR OWN data. 

We can backup your data, regularly, and make sure that if your system is compromised you have the important info you need.  

Our certified technicians will take care of everything!

We will install and configure computers, printers, routers, network switches and a whole range of other technical equipment.  

Let us work with you on what your needs and goals are. Best of all, we’ll support the hardware so you won’t need anyone on staff to do so. 

Not sure what you might need to make your work flow more efficient? Or what options you might have? 

Learning a new software can be a steep learning curve, but we have you covered. 

We can suggest what programs you might needs and discuss any questions you might have. 

All your tech talking to each other, working together, and letting you work faster and more efficient. 

Yes we can do this. Your systems working together. 

 

Lets make sure your network, computers and you staff is protected from attacks. 

We can protect your equipment and software and educate you and your staff on what safe. Avoid a Ransomware Attack due to a suspicious email or file. 

Business IT FAQs

Q: Can you help us figure out what we need to be productive?

A: Yes! Mactek is up to date on all the latest hardware available. We will sit down with you and design a system that will take care of all your needs. Our technicians will make it scalable so it can grow with your business. Our knowledgable staff takes care of everything including cables, printers, routers, switches…. and anything else you will need and make sure it is in your price range. We work around your schedule to minimize down time. We can advise you on all of your Business IT Support. In most instances we can simply upgrade the hardware you have and save you up to 50% on a full office upgrade.

Q: How long does the process usually take?

A: The initial assessment usually takes less than an hour. We will have a bid to you the next business day with several options for your consideration. After you accept our offer, it usually takes a week to ship all the components. The install time is dependent on your specific system but on average it takes about 3-4 hours to set up and test everything.

Q: Do you offer continuing support?

A: Definitely. After your system is set up and working, we will instruct you and your employees on how to use everything. This can be either one on one or in a classroom environment. We will make sure everyone is comfortable and knowledgeable of their new systems. After everyone is happy we will continue to be available for any questions or tweaks. We have been in Bend for 10+ years and have no plans of leaving. Therefore, we will always be available for any technical support issues in the future.

Q: Do you support both Apple and Windows computers?

A: We do offer full support for windows and Mac computers.

Q: How much do you charge?

A: We are one of the most cost effective companies in all Central Oregon. Not only are our hourly rates less but we also don’t markup equipment sales. If you can find a cheaper source for components, we will gladly go with them. Feel free to compare our prices with any local computer service shop. You will find we are cheaper, friendlier, and do the same quality work, if not better.

Q: How can I get this process started?

A: Give us a call at 541-848-3103 or you can contact us via our contact page. We would be glad to talk to you today. 

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